Support

Help when you need it

As a Posaps customer you get personal support for ExtendaGO. We help stores, restaurants and cafés with everything from configuration and installation to daily operations.

CALL US SEND A MESSAGE

CONTACT SUPPORT

How to reach us

Call for urgent matters

Is the checkout down? Call us and we’ll help you right away. Urgent matters are answered immediately.

+46 8 490 041 02

Create a support ticket

For standard matters, easily create a ticket in our support portal and follow it all the way. Answered the same day or the next, depending on priority.

Open the support portal

Email us

Prefer email? Write to us and we’ll get back to you as soon as we can.

support@posaps.com

WE HELP YOU WITH

Everything around your POS

Installation and setup
Configuration of checkout and products
Payments and terminals
Integrations and e-commerce
Reports and reconciliation
Ongoing operations and questions

FAQ

Questions and answers

Is support included in my subscription?

No, support is not included in the subscription. Contact us and we’ll tell you more about how support works and what it costs.

How quickly will I get a reply?

Urgent matters are answered immediately when you call us. Standard matters are answered the same day or the next, depending on priority.

What can you help with?

Everything around your POS, from configuration and installation to payments, integrations and daily operations.

Is there a lock-in period?

No. ExtendaGO is cloud-based and completely without lock-in.

I’m not a customer yet, how do I get started?

Send a message

Fill in the form and we’ll get back to you as soon as we can

Here to help

A subscription-based POS, available when you need it.

Contact us via the form or send an email to support@posaps.com.

You’re also welcome to give us a call.

+46 8 490 041 02

Personal serviceWe’re here when you need us

Fast responseImmediate answers for urgent matters or same-day for standard support

Secure and reliableYour data is handled safely and securely